Uptime Guaranteed.
Quality Verified.
Saudi Horizon stands behind every OEM and certified aftermarket part. Our comprehensive warranty framework ensures that your capital investments remain operational in the harshest industrial environments.
Standard Coverage
6 Months
Core engine components, turbochargers, and primary hydraulic pumps.
- OEM defect protection
- Standard labor coverage
- Regional service network
Extended Industrial
12 Months
Full mechanical chain coverage including electrical sensor arrays and cooling systems.
- Priority dispatch
- Semi-annual health check
- Extended labor support
- 24/7 technical hotline
Enterprise Precision
24 Months
Bespoke full-system coverage including wear-heavy chassis and transmission modules.
- Everything in Extended
- Predictive failure analysis
- Guaranteed field stock
- Dedicated technical liaison
Detailed Coverage Matrix.
Heavy Engine Parts
"Blocks, heads, pistons, camshafts, and crankshaft assemblies."
Turbo-Systems
"Centrifugal assemblies, compressor wheels, and bypass valves."
Hydraulic Dynamics
"Variable displacement pumps, high-pressure motors, and control blocks."
Precision Electronics
"Engine Control Modules (ECM), sensor arrays, and wiring harnesses."
Power Train
"Final drives, planetary gears, and transmission clutch packs."
Structural Undercarriage
"Tensioners, idlers, and structural roller assemblies."
Accelerated Claim
Validation.
Our "Industrial-First" claim policy prioritizes operational continuity. We aim for 72-hour validation on standard component failures to minimize site disruption.
Submit Technical Log
Provide part number, installation date, and digital failure logs/photos.
Critical Evaluation
Our engineers assess the failure point against OEM specifications within 24 hours.
Rapid Dispatch
Approved claims trigger immediate inventory release for the replacement unit.
Need Urgent Technical Assistance?
Our technical assurance team is available for deep-dive diagnostics on persistent component failures and large-scale fleet warranties.