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Returns & Refunds

Your rights are protected under Saudi E-Commerce regulations

Last Updated: March 2026

1. Right to Return (7 Days)

Under Saudi E-Commerce Law, consumers have the right to return and receive a refund within 7 days of receipt, provided the product is in its original condition.

2. Non-Returnable Items

Returns do not include parts that have been installed, electrical parts, or parts imported specifically for the customer's request.

3. Refund Process

Refunds are processed to the original payment method within 7-14 business days after inspecting the returned product.